Meet the team at Tonic Health
We talk to Derek Hill, business owner of three Tonic Health stores, which make up the Hamilton contingent of Community Health Stores. We find out all about his passion for health and well-being.
How long have you been in business and leading Tonic Health?
I started in the Natural Health business in 1999. Things have definitely changed since then with a huge increase in awareness of natural health supplements, healthy eating and lifestyle. Our goal has always been to help people live healthy lives, which I think has helped us retain our loyal customer base over the past two decades. Today we are constantly hearing about new products, diets and different natural health ideas, which means providing quality education and advice is more important than ever.
How did you get started in the health and wellness industry?
My Mum helped to get me established in the Downtown Plaza store (now Centre Place). Mum is a fountain of knowledge for all natural health matters. She is retired now but is still advising me on the latest health products. When we started, natural health was seen as very ‘alternative’ and now its more the norm. In 2017 it was reported that 72% of adults prefer to give their children a natural health product.
What makes Tonic Health stores unique?
Our staff. They have the same passion as we do to improve the health of others, with many years of knowledge and credentials. I think it’s helpful for customers to know that they will receive a high level of service and expertise when they visit our stores. If there are any follow up questions or advice needed we are just a phone call away.
As one of the founders of Community Health Stores, why was it important to set up the Community Heath Stores group?
It has been wonderful to be part of the Community Health Stores journey so far. The stores are all independent and locally owned and operated. We work together in order to get our message out through marketing channels like this magazine. This includes the importance of using high-quality health supplements, eating well and living a healthy lifestyle. For us it’s not about selling as many products as cheaply as possible. That’s our difference and why the customer will benefit long-term by seeking us out.
Come see us in-store for:
- Naturopath appointments
- Nutritionist appointments
- Cell well-being hair analysis
- Eco Tan spray tans
- Mineral testing
- Beauty therapists introduction to natural skincare.